Most of our products will eventually be put back in stock. If you would like to stay updated on when products are put back in stock please subscribe to our email list located at the bottom of our website or follow us on instagram@cobrakendama.
All of our kendamas include an extra string and bead. Here is a tutorial on how to replace a broken string - https://www.youtube.com/watch?v=2eLy2phiHJU
Please leave a comment in the notes portion of your order and we will email you about picking up the kendama rather than shipping it out to you.
The sarado (cups) may naturally come loose due to play. To fix this we recommend putting super glue underneath the sarado where it is coming loose. if you do this it will fix the problem of loose cups but it will become nearly impossible to change the string.
Once we ship out your order we will send you an email that includes the tracking number. Feel free to send us an email if you do not receive the tracking after a few days from ordering. It usually takes us 1-3 days before we will ship out your order.